Refund Policy

Company Name: incnxt LLC
Address: 50, Nayapara Road, Charpara Rd, Mymensingh 2206
Email: info@incnxt.com | support@incnxt.com
Phone: +1 208 487 0673 | +880 1612 347 872


1. General Policy

At incnxt LLC, we are committed to providing top-quality services to all our clients. Due to the nature of our work—especially government document processing, application-based services, and digital deliverables—all sales are final and non-refundable once a service has been initiated.


2. Non-Refundable Services

Refunds will not be issued for the following:

  • EIN / ITIN application services

  • Walmart / Amazon store setup or approval

  • Business registration or entity formation

  • Website design and development

  • Trademark application services

  • Tax filing or reporting services (e.g., BOI, Annual Report)

  • Any government-related filing once submitted

  • Any customized consulting or document preparation


3. Eligibility for Refund (Before Service Initiation)

A partial or full refund may be granted only before any work has begun or any document has been submitted on your behalf. You must contact us within 24 hours of placing your order to request a cancellation.

To be eligible:

  • No documents should have been submitted to government agencies.

  • No consultation or work should have started on your request.


4. Processing Fees

If a refund is approved (before work begins), a processing fee of 10–15% may be deducted from the total amount paid to cover transaction and administrative costs.


5. Late Delivery or Delays

We strive for timely service delivery. However, delays caused by third-party entities (e.g., government agencies, payment processors, or mail services) are beyond our control and do not qualify for a refund.


6. Disputed Transactions

If you believe your payment was charged in error or fraudulently, please contact us directly at support@incnxt.com before initiating a chargeback. Unauthorized chargebacks may result in a ban from our services.


7. Contact Us

For questions or refund inquiries, please reach out to our support team:

📧 Email: support@incnxt.com
📞 Phone: +1 208 487 0673 | +880 1612 347 872